We have always mentioned how important cleaning your air ducts regularly can be. Not only is it great for lowering the temperature in your house without raking in a lot in electricity bills, but it also improves the quality of the air we breathe. Indeed, cleaning your air ducts should always be seen as a priority in general housekeeping, even though it is expensive.
Everyone wants to get the right quality of service according to how much they paid for it, and since air duct cleaning is known to be expensive, it is alright to know if you are getting what you paid for your regular air duct cleaning project. There are a lot of companies out there claiming that they are the best of the rest, but they sometimes fail to deliver when being put to the test.
This article guides you to learn what factors you should look for in air duct cleaning, specifically companies, before paying for their service.
Ask About Their Experiences
You can determine a lot about an air duct cleaning company by how long it’s been in existence, including its level of experience and trustworthiness. A company with years of good experience under its belt is likely to be more reliable and have better techniques than a new company.
Experience is key in this industry, so always ask about it! Any reputable company would be happy to share this information with you. If they are hesitant to answer or do not have any experience to share, that’s a red flag, and you should probably move on.
Check Insurance and Licensing
Another important factor to look for when hiring an air duct cleaning company is insurance and licensing. All companies should have general liability insurance in case of any accidents on the job. Still, not all companies have workers’ compensation insurance if someone gets injured while working on your property.
Workers’ compensation insurance is crucial because it protects the workers themselves if they are injured. Without it, the company may not cover medical expenses if something happens, and the worker could potentially sue the company.
Before hiring them, be sure to ask if a company has both general liability and workers’ compensation insurance. If they do not, it’s best to move on.
Any good company will be happy to provide references upon request. This is a great way to see what other people have thought of the company’s services. References can also give you an idea of its work ethic and how well it cleaned the air ducts.
Be sure to call the given references and ask specific questions about their experience with the company. This will help you better understand what to expect if you decide to hire them.
Look for Certified Technicians
Certified technicians are another important factor to look for in an air duct cleaning company. When a technician is certified, they have been trained and tested in a certain field and are held to a higher standard than non-certified technicians. The company itself should also have certifications from the state and NADCA.
A company with certified technicians is likely to be more reliable and have better techniques than one without. Be sure to ask if the technicians cleaning your air ducts are certified before hiring the company.
Ask About Their Methods
There are a lot of methods that air duct cleaning companies can use to get the job done, and as an outsider, it can get very confusing. Do not be afraid to ask the company about the specific methods they will be using.
Some companies use a high-pressure air hose to clean the ducts, while others use a vacuum. Some companies also use chemicals in their cleaning process, and it is important to know if these chemicals are safe to use for your family and pets. Ask the company about their methods and what kind of safety precautions they take to ensure that your family is safe.
Get a Quote
Before hiring a specific air duct cleaning company, be sure to get a quote from them. This will give you an idea of how much the project will cost. It is important to remember that not all companies charge the same amount for their services, so be sure to compare prices before deciding.
Inquire About Their Aftercare Services
Many companies offer aftercare services such as duct sealing and insulation. Inquire about these services before hiring the company to make sure they are interested.
Probe on What Equipment They Use
Air duct cleaning equipment is not all created equally. Some companies use better, more effective equipment than others. Ask the company about the specific equipment they will be using to clean your air ducts.
Be sure to ask about the condition of the equipment and how often it is serviced. If the company does not seem to take good care of their equipment, it is likely they will not take good care of your air ducts.
Get a Timeline
A good company should give you a timeline of the project before they begin working. This will help you know what to expect and when to complete the project.
If the company cannot give you a timeline, likely, they are not very organized, and you should move on.
Ask About the Company’s Warranty
Many companies offer a warranty on their services. This means that if there are any problems with their work, the company will come back and fix it for free.
Be sure to ask the company about their warranty policy before hiring them. It is important to remember that not all companies offer the same warranty, so be sure to compare warranties before deciding.
Verify if There Are Hidden Charges
Lastly, you should ask them if there are any charges that you are not aware of until now. Some companies will try to sneak in hidden charges, so it is important to be aware of them and ask about them upfront.
Some companies confuse you with technical jargon to create charges that are not discussed before booking an appointment with them. Remember to ask the company about any hidden charges before hiring them.
If any fees sound confusing to you, feel free to ask about them. If they cannot answer the questions properly or struggle to justify what the fees are for, you can refuse that since they did not include it in your prior arrangements.
It is important to be aware of the most relevant factors when looking for an air duct cleaning company. Air duct cleaning is already expensive, so you must do your best to ask and inquire to see if you will get what you paid for, or more or less.